E-CharmShine FAQ
Medical-beauty grade quality with CRI 97+ for true color accuracy, IEEE 1789 flicker-free certification for eye safety, full-spectrum LED, and 15V SELV certified power supply. The elegant arc design enables shadow-free lighting with ergonomic positioning.
CE, FCC, RoHS, LVD, UKCA, UL, PSE, CB, SAA, BS, KCC, and IEEE 1789 Flicker-Free. We also hold global design patents.
Unlike cheaper 36V non-isolated drivers, our 15V SELV (Safety Extra Low Voltage) adapters are fully isolated and globally certified—eliminating leakage risk, especially critical for beauty and medical environments.
50,000+ hours LED lifespan—over 10 years of professional salon use.
Yes. All E-CharmShine lamps pass IEEE 1789-2015 flicker-free test with zero visible flicker. Ideal for sensitive eyes and video recording.
Our 360° rotatable heads use reinforced alloy joints, tested for 10,000+ rotation cycles without loosening.
Our pricing reflects premium LEDs, certified components, and patented design. We offer volume discounts, wholesale rates, and flexible OEM terms—contact us with your quantity for a custom quote.
Order via our website, or contact us by email/WhatsApp for custom invoices. We accept PayPal, bank transfer, and Alibaba Trade Assurance.
Yes! MOQ: 1 unit. Send your logo (JPG/PNG/AI/PDF) and we'll provide a mockup within 24 hours.
Yes. We ship from China, Europe, USA, and Mexico warehouses. Delivery: 5–12 business days depending on region.
DHL, FedEx, UPS express; air/sea freight for bulk orders; Amazon FBA prep & labeling available.
1-year limited warranty on manufacturing defects + lifetime technical support.
Contact us via email or WhatsApp. We'll assist with warranty claims, part replacements, or returns. Policies vary by region.